Your Ideal Choice for Residential Property Protection
Your family’s safety and security are more important than anything else, so you need a skilled professional firm whose expertise and reputation are unparalleled and whose dedication to securing your property and protecting your loved ones is second only to your own. Ideal Locks is a long-established family firm with unblemished credentials, complete integrity and an unrivalled level of customer care. We offer total peace of mind as we turn up when we say we’re going to; we complete all work to an exceptionally high standard, so you can feel ultra-secure and rest easy.
London’s Most Trusted Commercial Locksmiths
We believe that trust is at the heart of any business relationship and as fellow business owners we know how valuable your assets are to your business. When we come to work on your commercial property, we’ll work tirelessly to secure it to a level that we’d be comfortable with for our own building. We won’t be satisfied until you are totally confident in the reliability and comprehensive nature of your security measures and will work with you, lending our expert knowledge to make sure all angles are covered.
We are Members of Check-a-Trade, abide by their ethical code of practice and also of The Master Locksmiths Association
We have a flawless track record spanning over 15 years
We are fully insured with £2 million liability cover and we are fully Health & Safety compliant
We are proud of our glowing references on major consumer review sites
We deliver exceptional value as we are a small, family run business; we have lower overheads than big national firms and callout centres, so we can give you excellent guaranteed prices and a great service
When you call us, you can talk to an experienced locksmith who can offer sound advice over the phone
We provide a dedicated and personal service to the highest standard of workmanship
We do not outsource any of our work, so we know that everyone working on your property is a consummate professional; skilled, reliable and personally trained by us
Do Ideal Locksmiths cover my post code or area?
We cover anywhere within a 15 mile radius of Sutton (much of London and Surrey) for more detail on which areas we cover check out the MAP AND AREA LISTING
How soon can we get someone out?
We’ll give you an accurate expected time of arrival which is usually 20 to 40 minutes after your call, if we can’t make it in that time we will tell you at outset
Can you come in the evening/weekends or at a certain time?
We operate 24 hours a day 365 day a year. For any emergency requirements we will aim to be with you within 20 to 40 minutes of your call. We will be happy to arrange set times convenient for you for non-emergency work
Can you open and repair my lock or do you have to drill it?
Using the latest techniques, we are able to open 99% of all locks with virtually no damage and drilling will be the last resort so as to keep the cost down for you
How long will it take to secure my property?
Times can vary depending on the work required; we will give you a good indication after your call.
How do I know how much it will cost?
In most cases we will give you a price for the complete job at the outset. We only charge for labour, plus parts, plus VAT (no callout charge) NO HIDDEN CHARGES
How can I pay?
We accept cash, advance bank transfer, debit cards, and credit cards, you will get a VAT receipt on completion of the work
Can you supply new locks or parts if necessary?
Our locksmiths carry a comprehensive range of locks and associated security parts in their van, so the work will be done on the visit (in most cases) and as there’s no call out charge there’s nothing to worry about if we have to come back
What guarantee do I get?
All parts and work are guaranteed for 12 months
Can you advise whether I need extra security on my property to be safe or to comply with insurance?
The locksmith will advise what security would be necessary when he is there
Do my locks conform to British Standard?
We will fit locks that conform to British Standard ‘insurance approved’ where necessary.
How will I know it’s your locksmith?
When you book we will tell you who is coming and also ask the locksmith to phone before he arrives to confirm all your details including telling you his name, all our locksmiths carry ID and drive vans that are easy to recognise.
